Refund policy
ALL SALES ARE FINAL
Every Kaine piece is made to order. Production starts after you check out, so we can't accept returns, exchanges, or cancellations once an order is placed.
DAMAGED, DEFECTIVE, OR WRONG ITEMS
If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll replace it or refund you in full.
- Email Terriblewrld@gmail.com within 7 days of delivery.
- Include your order number and clear photos of the issue.
- You won't need to ship the item back unless we ask.
LOST PACKAGES
If tracking hasn't updated in 10 business days, email us and we'll open a claim with the carrier and work it out with you.
WRONG ADDRESS
Double-check your shipping address at checkout. Orders shipped to an address entered incorrectly can't be refunded, but we'll help where we can if you email us quickly.